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How to Place an order online

If you prefer not to order online, you can send us your order by e-mail, fax or phone. Please see our contact details page for contact info.

1. Login to our online store here.
2. Choose any category and pick any item you'd like to order.
3. Review your orders in shopping cart and submit your order when it's done.
4. Your order will be sent to us and to you to review again.
5. You can pay the total by clicking "CLICK HERE TO PAY" on your orders detail page.

What payment options can I use?
You may pay with credit cards: i.e., Visa or Master Card. We also accept payment by Paypal, or Bank Transfer. We do not accept personal checks or money orders.

Billing information
When selecting your credit card payment option, be sure to include the billing address that is associated with the credit card you are using to make your purchase. We want to ensure that your order is processed without delay.

Shipping information
We ship orders Monday through Friday. Your order will be shipped within two business days of confirming the order.

Please note:
Orders cannot be split and must be shipped to a single address.
If you place an order on a weekend or national holiday, we will process and ship your order the next business day.
In order to ensure safe delivery, we require a physical address.

INTERNATIONAL SHIPMENTS
Herb Basics Chiang Mai ship orders in Thailand and oveaseas. Please register to place an order with us.